Global Hospitals founded by Dr K Ravindranath, a pioneer in Surgical Gastroenterology and Laparoscopic Surgery has emerged as a leading multi organ transplant center and is today recognized as an important referral center for complex surgeries and treatments across several medical disciplines. With every hospital in the Group offering truly global standards of healthcare services matching the best in the world, Global is fast gaining pre-eminence as a leading healthcare conglomerate in the country.
Human resources has always been a significant strength at the Global Group. World renowned surgeons and consultants supported by dedicated specially trained nursing professionals and experienced technical personnel all working together as an efficient close knit team has enabled the Group to offer patient care of highest standards often surpassing internationally accepted bench marks.
The Global Group has always believed in harnessing technology to enhance human skills in health care delivery. The latest and the best equipment available in the world and the advanced infrastructure at every hospital empowers Global Hospitals to offer the best comprehensive medical care, ranging from diagnostics to consultation to treatment to rehabilitation.
Mission
Global Hospitals Group’s Mission is:
To provide world class multi-specialty tertiary care services at an affordable cost in a safe, patient centred environment conforming to ethical standards with commitment to social responsibility.
Vision
Deliver healthcare services through continuous quality improvement and industry leading practices in patient safety.
Be a center of Healthcare Excellence with commitment to promote, sustain and exceed international healthcare standards.
Be a Global Leader in super specialty, multi organ transplant using cutting edge technology.
Be a preferred employer for healthcare professionals.
Provide Professional education, training, research and Regenerative Medicine that foster innovation and growth.
Deliver increasing value to stakeholders.
Values:
Primary Value
Add value to our patients every day through quality, safety and affordability
Ethical Standards
Maintain high ethical standards in delivery of healthcare services through our team of compassionate professionals, who are focused on the needs of patients from our communities, regions, the nation and the world
Evidence Based Medicine
Adopt and deliver best practices through evidence based medicine as an integrated team of multi-disciplinary physicians, surgeons, scientists and allied health professionals.
Mutual Respect
Treat our patients, visitors, employees and other customers, with respect and dignity.
Continuous quality improvement
Continuously improve all systems, processes and procedures that support patient care, education and research.
Uncompromised patient safety
Patient needs and their safety comes first and we will make no compromise to patient safety.
Healthy work environment
Create a healthy work environment by encouraging teamwork, collaborative practices, personal responsibility and accountability, integrity, innovation, trust and communication amongst all our staff.
Education and Research
Aggressively promote education and research programs to improve patient care and to benefit society.
Social Responsibility
Focus on the healthcare needs of the community, provide affordable care and participate in welfare activities of the government.
Transparency
Practice openness in communication with all stakeholders.
Quality Policy
Be a Center of Excellence in Healthcare through commitment to continuous quality improvement and adopting industry leading practices in safety.
Meet and exceed international Healthcare standards through our integrated model of healthcare quality systems and evidence based medicine.
Surpass patient expectations by delivering healthcare service that is caring and compassionate.
Develop team work and communication through encouraging multi disciplinary collaborative practice.
Organizational Priorities 2010
Our organizational priorities for year 2010 are aimed at deployment of our mission, vision, values and our quality policy throughout the organization in every location and every department.
Global Hospital Group will focus significant effort in its ability to:
Integrate as a unified organization in multiple locations so that wherever our patients choose to be seen, they have the same experience and have access to all our facilities and services.
Build a culture of quality and safety across the organization so that all our facilities deliver highest quality care and service at all times.
Create a paperless organization through implementation of the fully automated HIS system across all our facilities
Quality Improvement priorities 2010
Standardize our systems, processes, policies and procedures across all hospitals in Global Hospitals Group.
Adopt the International Patient Safety Goals.
Implement Computerized Physician Order Entry and Electronic Health Records which will eliminate medical errors and improve patient care
Develop training programs for all employees on principles and practice of healthcare quality.
Achieve NABH and International Accreditations during the year .
